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Analysis |
Business development
strategies
Training needs
Processes
Resources
Costs
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Design |
Working with your subject matter
experts
Defining the solution
Using pedagogically-sound instructional design
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Development |
Text, graphics, movies, animation, interactive
materials
Testing
Systems development
Management of the process
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Delivery |
Materials for delivery on the
web, on paper or face to face
Documentation
Systems support
Administration
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Training the trainers |
Professional development
Group training
Supporting individual staff needs
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